Review Consumer loans via the Consumer LOS for quality assurance, adherence to compliance policies, regulatory polices (such as Fair Lending) underwriting, policies, and documentation requirements Review Consumer loans (including bank wide employee loans) via the various Consumer loan platforms Perform credit analysis and investigations as outlined in bank policy and proc

A Customer Support Representative (CSR)/Teller Support Specialist is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor and the teller line. The person in this position will routinely move between the customer service desk and teller line as needed. A CSR/Teller Support Specialist must be able to adapt well

Solicit new business and lending opportunities from current and prospective customers Provide leadership and direct assigned region's activities to build a successful retail branch delivery system with concentration on customer service, growth, profitability, service quality, efficiency and risk management/loss control Establish annual goals and objectives for districts a

A Customer Service Representative (CSR) is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor. This position must be able to adapt well in the face of workplace stressors such as customers service complaints. It requires someone who will maintain the security of customer information, prioritize items of sig

This position is responsible for using data analytics from various available data sources, including but not limited to internal systems, to provide information regarding customers, markets, competitors, etc. that will measure performance and support business/marketing decisions. The Retail & Marketing Data Analyst responsibilities will include managing of customer and pr

A Floating Teller will work in various branch offices in a defined geographical area. A Teller is responsible to create and deliver a positive customer experience while conducting financial transactions. This position requires an individual with a positive attitude, who is a team player, and who is able to actively listen for customer financial needs in order to refer the

Responsible re marketing existing policies as needed as well as quote and bind new policies for homes, autos, watercraft, etc. ESSENTIAL DUTIES AND RESPONSIBILITIES Demonstrate technical selling skills and product knowledge in all areas and across other company services to provide clients with effective presentations of insurance solutions. Present to clients consultative

Responsible for managing current commercial book of business as well as binding new commercial opportunities. MINIMUM REQUIREMENTS 220 License Minimum three years' experience quoting, writing, and managing commercial lines policies. Extensive knowledge of commercial lines markets, products, coverages and underwriting guidelines, Florida commercial property insurance, gene

Answer calls and online conversations from customers and branches regarding potential fraud related transactions to customer accounts. Contact customers identified with potential unauthorized account activity. As a result of, the customer's response, determine additional steps needed. Complete Fraud Intake forms, documenting customer concerns and experiences. Assess all c

Answer calls and online conversations from customers and branches regarding potential fraud related transactions to customer accounts. Contact customers identified with potential unauthorized account activity. As a result of, the customer's response, determine additional steps needed. Complete Fraud Intake forms, documenting customer concerns and experiences. Assess all c

Provide support to Fraud Customer Representatives and branches as needed to address inquiries relative to fraud issues. Working with team, assess Fraud Intake forms received to ensure the following All fraud avenues been identified and restricted or closed as appropriate. All fraudulent transactions been identified and any remediation/recovery efforts in place, as appropr

As a member of the Retail Banking Team, the CRA Lending Team Leader (CLTL) originates mortgage loans to meet individual and department production goals. The CLTL in responsible for establishing and maintaining strong professional ties, specifically to business generators in low to moderate income (LMI) and majority minority census tracts, in order to develop new mortgage

Requires daily contact with customers, attorneys, bank officers, and insurance agents by phone and/or letters Order flood determinations for new commercial loans in process Reviews all commercial and mortgage new loans for proper hazard/flood insurance coverage/documentation Tracks flood insurance policies for lapses in coverage Prepares and sends required regulatory lett

Collaborate with Systems Administration and key business users to identify processes and operational areas to understand first hand system issues and provide solutions. Support the full lifecycle of the Citrix on premise infrastructure. Provide technical leadership in the design, build, deployment and administration of a migration to Citrix Online infrastructure. Manage a

Provide quality customer service and a positive banking experience by handling financial transactions (i.e. cashing checks, handling deposits/withdrawals, etc.) with a professional attitude Actively listen for potential sales opportunities to promote specific bank products and services, and refer customers accordingly Conduct customer transactions with accuracy and prepar